Privacy Policy

    Last updated: 5 June 2026

    This Privacy Policy explains how Greenloom ("we", "us", or "our") collects, uses, shares, and protects your information when you visit our website, request early access, or use our AI accounting agent and related services (the "Services").

    1. Introduction

    We are committed to protecting your privacy. By using our Services or submitting your information to us, you agree to the practices described in this policy. If you do not agree, please do not use the Services.

    2. Information We Collect

    We collect the following categories of information:

    • Account & early-access details — your name, email address, company name, team size, and the workflow goals you share when you sign up for early access or contact us.
    • Usage & device data — pages visited, actions taken, browser type, device information, IP address, and similar analytics collected automatically.
    • ERP & integration data — where you connect tools such as Odoo, Zoho Books or QuickBooks, we process the data needed to operate the accounting agent you enable (for example invoices, bills, journal entries, and VAT records). We access this only to provide the Services you request.
    • Payment information — payments are processed by our payment gateway. Card and bank details are collected and stored by our payment provider under their own security standards; we do not store full payment-card details on our servers.
    • Cookies & similar technologies — used to keep you signed in, remember preferences, and understand how the site is used.

    3. How We Use Your Information

    • To provide, operate, and improve the Services and our AI accounting agent.
    • To set up and manage early access, accounts, and onboarding.
    • To process payments and send related receipts and notices.
    • To communicate with you about updates, security, support, and (where permitted) relevant offers.
    • To maintain audit trails, prevent fraud and abuse, and comply with legal obligations.

    4. How We Share Your Information

    We do not sell your personal information. We share it only with:

    • our payment gateway, our payment processor, to complete and secure transactions.
    • ERP and integration providers (such as Odoo, Zoho Books or QuickBooks) strictly as needed to deliver the features you connect.
    • Service providers who help us run the business — hosting, analytics, email, and customer support — under confidentiality obligations.
    • Legal and compliance — where required by law, or to protect our rights, users, and the integrity of the Services.

    5. Cookies & Analytics

    We use cookies and analytics tools to operate the site and understand usage. You can control cookies through your browser settings; disabling them may affect some features.

    6. Data Security

    We use reasonable technical and organisational measures — including encryption in transit, access controls, and audit logging — to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

    7. Data Retention

    We retain your information for as long as needed to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements. When data is no longer required, we delete or anonymise it.

    8. Your Rights

    Subject to applicable law, you may request to access, correct, update, or delete your personal information, and you may opt out of marketing communications at any time. To exercise these rights, contact us using the details below.

    9. Third-Party Links

    Our site may link to third-party websites or services. We are not responsible for their privacy practices, and we encourage you to review their policies.

    10. Children's Privacy

    Our Services are intended for businesses and individuals aged 18 and over. We do not knowingly collect personal information from children.

    11. Changes to This Policy

    We may update this Privacy Policy from time to time. Material changes will be posted on this page with a revised "Last updated" date.

    12. Contact Us

    If you have questions about this policy or your data, contact us at [email protected] or visit our Contact Us page. Office address: King Fahd Road, Al Olaya, Riyadh, Saudi Arabia.

    Privacy Policy · Greenloom